ACCESSIBILITY, Nova Cinema

ACCESSIBILITY

Nova Cinema is committed to offering an out-of-this-world cinema experience for everyone. The information below can be used to make your next visit to Nova as smooth as possible.

ONLINE BOOKING

Accessible seats can be reserved online or in person and accompanying carers are eligible for a free ticket. Simply select an access rate ticket and this will allow you to book a second carers ticket free of charge. Advance booking is recommended.

Access tickets come with a companion ticket; a CEA Card or Access Card with +1 symbol will be required on entry. 

ACCESS SCREENINGS AND TECHNOLOGY

We offer subtitled and relaxed screenings regularly. Please find more information about each of our accessible screenings below.

 
DOLBY CAPTIVIEW (CC)
This closed captioned system offers the option of personal subtitles without the need to come to a specific subtitled screening. This technology will work from any seat in all of our seven screens.
 
The device consists of a small LED screen, displaying subtitles, on a manoeuvrable support arm which attaches to your cinema seat cup holder. The privacy visor means that it can be positioned directly in front of you with minimal distraction to the surrounding cinema audience.
 
Only available for select screenings, please look out of 'CC' listed next to films where this is an option.
No booking of equipment required, please speak to a member of staff when you arrive. Limited availability.
 
AUDIO DESCRIPTION (AD)
 
Dolby Fidelio technology is available for audiences with visual impairments. The wireless audio system, delivered via a small receiver pack, offers an audio-descriptive track both through headphones. Dolby Fidelio guarantees a strong, even signal wherever you sit. It is recommended you bring your own earphones or headphones with a standard 3.5mm connection, however we can provide a set if required.
 
Audio description is available on selected films. Click here to see what's on this week.
 
No booking of equipment required, please speak to a member of staff when you arrive. Limited availability. Equipment required, please speak to a member of staff when you arrive. Limited availability.
 
SUBTITLED SCREENINGS (SUB)
Specific subtitled screenings are also part of our programme. To see what’s on click here.
 
RELAXED SCREENINGS (RS)
These showings welcome anyone who would benefit from a more relaxed environment. The sound is turned down to a lower volume, lights are kept on and all audience members are able to talk and move around freely. Click here to see what’s on this week.

WHEELCHAIR POSITIONS

We have two wheelchair spaces located in each of our screens. These are positioned at the front with stair-free access in screens 1-6 and in the back row of Screen 7.

ACCESSIBLE TOILETS

Fully accessible toilets can be found on each level of the cinema. We also have a new Changing Spaces facility which is located on the ground floor near screen 2 & 3. It is accessible using a RADAR key; please ask a member of staff if you would like to use it. It has the following features:

· A height-adjustable, adult-sized changing couch
· A ceiling track hoist system. This is a Multicare GH1 hoist with a weight limit of up to 200kg, using a loop sling; please note we do not provide a sling.
· Adequate space in the changing area for a wheelchair user and up to two assistants
· A toilet with space either side for assistants and drop-down handrails at the side
· A privacy screen
· A height adjustable basin for handwashing with pump soap.
· Wide tear-off paper roll to cover the bench
· A large waste bin for disposable pads
· A non-slip floor
 
The changing couch has a shower attachment and drain within the couch itself; please note the shower cannot be used without the couch as there is no drain in the floor.
 
The toilet has wash/dry functions, with buttons on the side of the toilet itself to operate. A remote is also available if you prefer; please ask a member of our team for the remote and they will collect it for you.

ACCESS PARKING

Parking is available in the Peacocks shopping centre car parks. Stair-free access is available from all levels. Nova Cinema is located on Level 1 of the Peacocks centre.

STAIR-FREE ACCESS

We have stair-free access throughout all our foyers, corridors. Lifts also provide access to all three levels of the venue and all Nova Cinema staircases are fitted with supportive handrails. Each of our seven screens have allocated wheelchair spaces. Advance booking is recommended.

ASSISTANCE DOGS

We welcome assistance dogs in all areas of the venue. Assistance Dogs can be looked after by the cinema staff during a screening if requested in advance or on arrival. If you would like your dog to stay with you, please contact us so we can ensure your seats are suitable. Please check the film information for any content warnings.

CONTENT WARNINGS

We endeavour to include content and special effects information on each film page. If there are specific effects or themes, you’d like to be made aware of please Contact Us.

ADDITIONAL INFORMATION

If you have an further queries or requirements for your visit please contact us and our team will be happy to help.